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  • ARRA FAQs
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  • Contractor Teaming FAQs
  • CoOp Purchasing FAQs
  • Digital Certificate FAQs
  • Disaster Recovery FAQs
  • eOffer FAQs
  • GSA FAQs
  • HUBZone FAQs
  • Industrial Funding Fee FAQs
  • SDVOSB FAQs
Digital faqs

Forgot CryptoAPI Private Key.

Please contact the issuer of your digital certificate (ORC or Identrust) regarding the CryptoAPI Private Key. ORC’s email: aceshelp@orc.com. Indentrust email: aceshelp@identrust.com.

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Digital faqs

After being issued a certificate, can I still access eoffer if my email address needs to be changed

You should add your self as a negotiator with the new email address before you have the old email address changed. That way, when the …

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SDVOSB FAQs

What is SBA's timeline for processing an SDVOSB protest?

SBA has fifteen (15) working days to render a decision after receipt of a protest. The SBA may request an extension from the Contracting Officer if …

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CoOp FAQs

May state and local government entities use credit cards to purchase products and services under this program?

Yes. Schedule contractors may accept any state and local government-issued credit cards for orders placed under Disaster Recovery Purchasing. Contractors are required to accept credit …

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CoOp FAQs

Can state and local governments use other GSA contracts?

No. Disaster Recovery Purchasing authority is limited to GSA Schedule contracts and does not include any other GSA programs. Schedules e-Library contains a list of …

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iff faqs

Why should agencies use the MAS's and pay the IFF instead of contracting directly?

The benefits a customer received are well worth the fee, particularly when compared to the cost of customer staff time required to award a new …

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